Until the day everyone meets the AI, An innovative technology that shapes the future, WISEAI
Business, healing, and care!
AI Contact Center, AI Dental care &
AI Medical care platform “SSAM”, DentOn, AiU”
We create AI services. Our AI Services understand and work for you
Taks and Beyond
• Untact
• Digitalization of simple and repetitive tasks
• Improving indexes for satisfaction and dissatisfaction
Healing and Treatment
• Digital healing
• Digital new medicine
Understanding You
• AI algorithm that moves you
• Ultra-personalized AI algorithm
For You
• Measurable AI
• Practical AI
Your AI
• An essential for future human organizations
• The avatar for you and I
WISEAI’s special AI technology that adds emotions
AI emotional communication technology
The AI analyzes the customer's voice and responds by adjusting the tone, speed, and volume of the voice.
AI SIP communication
control technology
We have our own inference engine that can infer more than 45 languages in over 150 countries.
AI SIP communication
control technology
This is a SIP Client for AI technology that does not require communication technology linkage, and global platform development is possible.
Generative AI and
connection with knowledge DB
Active response inference is possible through the connection with Chat GPT, and the knowledge DB is being expanding.
AI business creation,
expansion
From individuals, small businesses and to large businesses, AI businesses are expanded according to the environment of the industry and its size.
Treatment on the
AI platform
We develop AI platforms for various diseases that can handle tasks as well as treatment such as diagnosing dementia and caring for the patients.
This AI Call provides inbound, outbound two-way technology.
AI call service can be opened immediately by selecting the intents to be used, entering answers, and entering basic greetings, and reducing or replacing investment costs such as CTI, IVR, and CRM required to operate the call center.
Center for Customer Communication, AI - Call
24/7 with AI-Call, increasing customer response ratio increases sales and improves customer satisfaction.
Expected Effects of
AI-call Introduction
24/7 Services
24/7 service,
Respond quickly to customer needs.
Reduced latency
Provide customized services in a variety of scenario ways, increasing customer satisfaction
Cost savings
Reduce labor costs while effectively deploying personnel for customer inquiries
Maintaining quality of service
by keeping the conversation consistent Maintain service quality and accuracy
Automated processing
Auto-processing processes reservations·orders, responses to inquiries, and outbound auto-sending
a simple task resolution
According to the classification of simple work resolution counseling categories, simple work is focused on AI, and staff is focused on more difficult counselings.
AI inbound
It is an interactive AI service that responds to customer inquiries, makes reservations, and processes requests 24 hours a day on behalf of counselors.
After AI responds first Connect staff if needed
AI responds when all phone lines are busy
AI responds when there is no Staff response within 5 seconds
AI responds to routine and repetitive questions
AI Outbound
It is an AI service in which AI performs call (reservation call setting) and text sending instead of AI for the task of checking or guiding customers.
Reservation management
Surgical Customer Outbound Call
Information on the hospital visit cycle
Provide information about inquiry
AI medical care platform AiU, which performs AI-based patient management and hospital guidance instead.
AI Medical Care Platform AiU combines acting hospital CRM and AI customer center to provide simplified AICC.The hospital proceeds with the existing work as it is, and AI conducts CS work on behalf of the hospital.
AI Medical Care platform, AiU
AiU is an AI medical care platform that provides AI-based patient management and guidance for hospitals.
Super simple, an AiU installed on your pc
AI consulting available
outside working hours or when you are asleep
Check the consulting history
on the App
It is possible to respond to English and second languages, so it is possible to efficiently operate hospitals and clinics with many foreign visitors
The main fuction of AiU
AiU’s Menu Structure
“
Through
16,839,144,068
machine learning data,
We design an AI that understands you and works for you
”
16,839,144,068
1,315,062
338
This data is accumulated and counted in real-time at the AI HQ, which provides operational statistics and monitoring of the Virtual Care Center.
WiseAI's Diverse AI Platforms and Features
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1 SSAM(AI Contact Center)
AI customer center ‘SSAM’ is a platform that supports call center work through AI calls, AI homepages, and AI robots and communicates 24 hours a day instead of employees.
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2 AiU(Ai Medical Care Platform)
AiU, which improves patient satisfaction and reduces the burden on medical staff through various patient management, is an essential communication solution for AI patient management services.
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3 AI PAGE
LLM-based AI supports everything from disease consultation to appointment. AI automatically responds to online customers 24 hours a day, preventing the loss of new patients
We are continuing to invest in R&D,
for the globalization project.
Technology for adding emotions to an AI/ Technology for listening during the AI response
AI-based call system using voice control: the customer’s voice is comprehensively analyzed, and the voice of the response is adjusted (tone, speed, and volume) according to the characteristics of the answer Listening during AI response: AI stops responding when a customer speaks during the response, and switches to listening mode as if conversing with a person
AI AGENT-based ultra-personalized chatbot technology
Utilize AI agents to provide customized answers to the intentions of each question.
Provide customized care planning by collecting customer information, including each patient's medical history.
Technology for diagnosing and treating dementia through AI analysis
Technology for supporting the diagnosis of dementia and patient care
AI page
LLM-based and AI support hospital-only customized landing pages from disease counseling to reservations, allowing real-time responses through their own chatbot linkage.
In addition, automatic content composition through url-based crawling and foreign patient response service through multilingual support are possible.
Currently, we are spreading the sub scription platform AiU service to 10 major medical departments such as plastic surgery, dermatology, examination centers, and ophthalmology.
The AiU service is a subscription platform specialized in increasing customer visits and sales beyond simply increasing customer operational efficiency.
Currently, subscription model AiU services are spreading from dental centers to 10 major medical departments, and we would like to enter English-speaking countries such as the United States and the United Kingdom.
Currently, we are pursuing overseas business to prepare for the supply of AiU solutions in the U.S. market, including a partnership with Hawaii Sacred Heart Dental Department
Features of AiU, AI medical care platform
A smart assistant with connection to the Chat GPT
Can be used regardless of your carrier
Available for the whole world by supporting 45 languages
Super simple PC installation
It's more detailed through chatbot link It is an AI chat solution that allows accurate answers.
AI HQ, an AI service manager page, provides AI counseling lists, AI learning status, and statistics, In particular, you can check the call history with text and recording files.
